At Milir jewels, we process every order with care to ensure timely and accurate delivery.

Cancellation Policy

• Once an order is placed, it cannot be cancelled or modified.
• In the rare event that one or more items in your order cannot be processed due to unavoidable reasons from our end, you may choose:
  • A full refund, or
  • A gift coupon of the same value, redeemable on future orders.

Refund Policy

• Refunds are issued only in cases where an order cannot be fulfilled by us.
• Approved refunds will be processed to the original mode of payment or issued as a gift coupon, as per the customer’s preference.
• Shipping charges, if any, are non-refundable.

Non-Refundable Situations

Refunds will not be provided for:

• Orders cancelled after confirmation
• Incorrect or incomplete delivery address
• Package refused by the recipient
• Failure to receive the order after multiple delivery attempts by the courier partner